The Manuli Order Tracking App is the mobile extension of the Manuli Online Service Store, providing Customers with all information about their order history.
Easy filters, basic layout and effective browsing allow our Customers to access all their order information and status; delivery conditions; order value and even place a direct call with their Sales Manager or send an email to Customer Service.
There are 3 main sections: Order History, Item History and Contacts.
Order History allows Customers to access their orders over the last year, applying search criteria (Store Reference, Date, Purchase Order Number, Status of the order), to view details of each order: order value, order status, order type, date, Incoterms, payment terms, shipping address, full items list. Customers can check details for each line in the order: item code and description; requested and shipped quantity; acknowledgment date and shipping details (delivery number, delivery note number, goods issue date and invoice number). In case of a query on any order, Customers can directly contact Customer Service operators and Sales Managers by email, phone or Skype.
Item History allows Customers to select all orders referring to a specific material code and then browse each order according to all the functionalities mentioned above.
Contacts allows Customers to directly email, phone or Skype their Customer Service operators and Sales Managers.